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Satisfaction Survey

1. Our Satisfaction Survey (*denotes a required field)
2. How did you hear about Total Comfort Heating and Air Conditioning?*
3. Would you recommend the contractor to your friends or family? Yes No *
4. Would you be interested in a Total Comfort Heating and Air Conditioning maintenance agreement? Yes NoThanks *
5. We would appreciate being able to use you as a reference. Can we use your name and contact info? Yes NoThanks *
6. How would you rate your satisfaction with Total Comfort Heating and Air Conditioning personnel in the following areas?
7. Overall satisfaction Excellent Good Average Fair Poor *
8. Prompt: Excellent Good Average Fair Poor *
9. Courteous and friendly Excellent Good Average Fair Poor *
10. Took the time to understand my needs Excellent Good Average Fair Poor *
11. Knowledgeable Excellent Good Average Fair Poor *
12. Kept my home neat and clean Excellent Good Average Fair Poor *
13. Explained the operation and maintenance of my new system. Excellent Good Average Fair Poor *
14. Explained the equipment and the labor warranties. Excellent Good Average Fair Poor *
15. Completed the work in a timely manner. Excellent Good Average Fair Poor *
16. Answered questions to my satisfaction. Excellent Good Average Fair Poor *
17. Your Name*
18. Address*
19. Additional Comments

 

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Please Contact Us Today At: 314-991-COOL (2665) & 636-923-COOL (2665)